Customer service
If you have any questions, we are at your disposal on +34 900 550 440 or you can send us an email to:
info@buyandhold.es
Buy & Hold SGIIC S.A. has a Regulation for the Defence of Investors, which regulates the activity of the Investor Service, as well as the procedure for the presentation and processing of complaints and claims related to their legally recognised rights and interests. Investors may submit their complaints and claims to the following address for the attention of:
Adela Lope
Customer Service
Phone. 900 550 440
sac@buyandhold.es
C/ de la Cultura, 1 – 1º
46002 Valencia
In this link you can download the CNMV complaint template.
If you do not agree with the resolution adopted by the Investor Service Department, you may contact the CNMV Investor Ombudsman Commissioner (C/ Edison 4, 28006 Madrid).